Frequently Asked Questions

Yes. Goal Moments holds a gaming licence issued by the Malta Gaming Authority (MGA) and is also registered with the UK Gambling Commission. These regulators enforce strict fairness, anti‑money‑laundering and player‑protection standards. You can verify our licence numbers on the regulator’s public register.

Goal Moments accepts Visa, Mastercard, Skrill, Neteller, ecoPayz, and bank transfer. Crypto deposits (BTC, ETH, USDT) are also available with no minimum. Withdrawals to e‑wallets are processed within 24 hours; card and bank transfers take 3‑5 business days.

The welcome bonus is a 100 % match up to £200 with a 35× playthrough requirement on the bonus amount only. You have 30 days from activation to meet the wagering, and only slots count fully toward it; table games contribute 10 %.

Yes. Under the ‘Responsible Gaming’ tab you can set daily, weekly or monthly deposit caps, loss limits, session‑time reminders, or completely self‑exclude for a chosen period. All limits are applied instantly and can only be changed after the cooling‑off period.

Unless the market specifically states ‘90 min’ or ‘in‑play’, Goal Moments settles all pre‑match markets on the full official result, which includes extra time and penalty shoot‑outs. For ‘90 min’ markets only the score at the end of regular 90 minutes counts.

Verification is required by law to prevent fraud, money laundering and underage gambling. You’ll need to upload a government‑issued ID and proof of address; the process usually completes within one business day, after which withdrawals are unblocked.